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Data and deletion

Org admin
Who can use it
Org admin
Where
Admin → License → Workspace data, and Admin → Excluded contributors

You own your data. You can export all of it at any time, remove individual people, and delete the whole workspace. This page covers each option and what is kept afterwards.

Export workspace data

  1. Go to Admin → License.
  2. Under Workspace data, click Request export.
  3. When it is ready, click Download zip.

The export contains every dataset DevGlimpse holds for the workspace, as NDJSON and CSV in one zip. Large workspaces take a few minutes. You get an email when it is ready. The status goes through Queued, Exporting and Ready. The download stays available for 7 days, then shows Expired. Request a new export if you need it again.

Exports work in read-only mode too.

Exclude a person

Excluding keeps someone out of every report and is reversible. Use it for contractors, service accounts or someone who objects.

  1. Go to Admin → Excluded contributors.
  2. Under Exclude a contributor, search by login or name.
  3. Click Exclude and confirm.

Their commits, pull requests, reviews and team and group memberships are removed from every report, and they are not synced while excluded. Click Include again to bring them back. This backfills their last 90 days. Older history and manual group memberships do not come back.

Erase a person

Erasing is permanent. Use it for a data deletion request from an individual.

  1. Go to Admin → Excluded contributors.
  2. Find the person and click Erase….
  3. Type their login to confirm, then click Erase permanently.

Every row that identifies them is deleted, including activity, team and group memberships, their workspace membership and emails. They are never synced again. Pull requests they authored stay, without an author. This cannot be undone.

You cannot erase a person who is an org admin of the workspace. Change their role first. An erasure works even when the workspace is read-only.

Export one person’s data

Org admins can export everything DevGlimpse holds about one person, for an access request. The export is prepared in the background and then offered as a download.

Setup screen coming This works in DevGlimpse today, but its setup screen is not in the app yet. Contact support if you need it before then.

When a workspace is deleted

DevGlimpse deletes a workspace in three cases only:

  • The App is uninstalled from every connected GitHub org, and 30 days pass without a reinstall.
  • An org admin deletes it from Admin → License → Workspace data.
  • A Free workspace is inactive: nobody has signed in for 365 days, and the notice period below has passed.

A license or trial ending is not one of them.

When a license or Team trial ends

The workspace moves to the Free plan automatically. Nothing is deleted: your history, settings and dashboards stay. Free tracks up to 10 contributors going forward. Previously stored history is retained, including history for people no longer tracked. There is no read-only mode or scheduled deletion because a license or trial ends. See License.

When the App is uninstalled

Only uninstalling the DevGlimpse App from every connected GitHub org puts the workspace in read-only mode and starts the 30-day deletion window.

  • Syncing and configuration changes stop.
  • Everything stays readable and exportable.
  • A banner shows the deletion date, 30 days out. The License page shows All data will be deleted on that date.
  • Reinstalling the App before the deletion date restores normal operation and cancels deletion.

After the 30 days without a reinstall, DevGlimpse deletes all workspace data permanently. Org admins receive one read-only notice and deletion reminders 7 days and 1 day before deletion.

Warning Export before the deletion date. Deleted data cannot be recovered.

When nobody signs in to a Free workspace

A Free workspace that no member has signed in to for 365 days is scheduled for deletion. Only sign-ins count. Syncing, webhooks and AI telemetry arriving from your tools do not.

  • Org admins and the billing contact are emailed 60, 30, 7 and 1 days before the deletion date.
  • Until that date the workspace works normally and keeps syncing.
  • Any sign-in by any member cancels the deletion. The next person to sign in sees a short confirmation.
  • Moving to a paid plan or a Team trial also cancels it.

If nobody signs in by the deletion date, DevGlimpse deletes all workspace data permanently. The workspace is not deleted unless the first notice was sent at least 60 days earlier.

This applies to the Free plan only. Paid plans and Team trials are never deleted for inactivity.

Delete the workspace immediately

You do not have to wait for the window.

  1. Go to Admin → License → Workspace data.
  2. Click Delete workspace, then Delete everything.

This removes every piece of the workspace’s data now. It cannot be undone. Export first if you need a copy.

What is kept afterwards

When a workspace is deleted, DevGlimpse keeps a minimal deletion record: the workspace name, when it was deleted, whether it was scheduled or requested, and counts of how many records were removed. It holds no contributor data.

When you erase a person, DevGlimpse keeps the minimum needed to stop that person’s data being imported again.